Self management is an important part of your healthcare, this page contains information to help you.
Patient Group: The IWCCG has a patient group to advise us and we have patient representatives on many of our committees. Please contact us for more information.
Pharmacy First: The pharmacist is a qualified healthcare professional who can help you with health problems and if it is something more serious, then they will direct you appropriately. The scheme allows people with certain ailments to go straight to their pharmacist to receive a consultation without needing to visit their GP to get a prescription first. It is ideally suited for children, over 65 year olds and those who are entitled to free prescriptions. The scheme has been set up which allows people with certain ailments to go straight to their pharmacist to receive a consultation without needing to visit their GP to get a prescription first. For minor ailments see your pharmacy first. All pharmacies can offer the Pharmacy First service, click pdf here (230 KB) for a list of those that have committed to offer the service throughout their opening hours. The full formulary of products available can be accessed here
After Hours care (111): It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
111 is the NHS non-emergency number.
Keep the emergency department for EMERGENCIES.
Urgent Supply: Emergency supply provisions permit the supply of sufficient quantities of most prescription only medicines, to ensure you do not run out of your regular medication when the GP surgery is closed. The Urgent Supply service covers the GP weekend out-of-hours period between 6.30pm Fridays to 8.30am Mondays and includes Bank Holidays.
Polypharmacy: We’re passionate about providing you with the best possible health care services. To do this we are always looking at the care we provide to make sure you get the right care within the limited resources available to us.
We cannot always prescribe everything you want but we will always prescribe everything you need.
Medicines Use Review (MUR): The pharmacist is an expert in medication and is able to advise you on the appropriate use of your medications to maximise the benefits you experience and reduce waste.
New Medicine Service (NMS): If you are prescribed a new medicine to treat a long term condition you may be able to get extra help and advice from your pharmacist. They will support you over the first few weeks to use the medicine safely and effectively.
Influenza Vaccination: Flu vaccinations are available every year on the NHS to protect adults and children at risk of flu and it's complications. Vaccinations are available at either your GP surgery or participating community pharmacies (for adults only).