Frequently asked questions 

The NHS in Hampshire and Isle of Wight is continuing to vaccinate patients against coronavirus during the largest immunisation programme in history. 

Below are responses to our frequently asked questions.
Who is currently being offered the vaccine and how will I be invited?
How will I be invited for my vaccine?
When it is the right time people will be contacted to make their appointments. For most people they will receive a letter either from their GP or the national booking system; this will include all the information they need, including their NHS number. Some services are currently also phoning and texting patients to invite them in.

Unless you are over 70 or on the shielded patient list, and have not yet received your vaccine, please don’t contact the NHS to seek a vaccine, we will contact you when it is the right time.

Across Hampshire and the Isle of Wight our residents will be invited in one of the following ways to have a vaccination:
  • Using a local GP service: GP practices are working together across the county to vaccinate as many people as possible. Residents may be contacted by a different surgery to the one they usually go to.
  • Local hospital services: Patients may be contacted to have the vaccination as an inpatient or outpatient.
  • At a vaccination centre: These are now available across Hampshire and the Isle of Wight. If a person lives within 30 to 45 minutes of a vaccination centre, and hasn’t already been vaccinated, they may receive a letter asking them to book an appointment at a vaccination centre through the national booking service online at If they can’t access the NHS website they can call 119 free. If a person would prefer to be vaccinated by their local GP practice or vaccination centre, as explained in the letter, they can wait to be contacted by their GP or try the website again later as sites are being added as they become available.
  • At a local pharmacy: NHS England is also arranging for some local pharmacies to provide the vaccination on an appointment basis. Details of pharmacies will be added to the national booking system as they go live so individuals will be able to book an appointment with them once they have received their letter, if that is their choice. We will be continuing to add details of pharmacies in Hampshire and the Isle of Wight to the list of sites and online map as they go live.
Find out more about how you will be contacted on the NHS website.
Queries about your vaccine appointment and guidance after vaccination
How can I make changes to my appointment?
If you have a vaccination appointment booked and need to change it, you will need to contact the team you booked the appointment through. This could be your GP practice team if you booked your appointment through your practice. If you are booked into a vaccination centre you will need to contact the national booking service by managing your appointment online or calling 119 if you can’t get online. Through the online service you can view and cancel your appointments.
Questions about the vaccines currently in use, including vaccine safety and ingredients
Is the NHS confident the vaccines are safe?
Yes. The NHS will not offer any Covid-19 vaccinations to the public until independent experts have signed off that it is safe to do so.  

The Medicines and Healthcare products Regulatory Agency (MHRA), the official UK regulator, have said that both of these vaccines have good safety profiles and offer a high level of protection, and we have full confidence in their expert judgement and processes.

As with any medicine, vaccines are highly regulated products.

There are checks at every stage in the development and manufacturing process, and continued monitoring once it has been authorised and is being used in the wider population. The NHS website has more information about safety of the vaccine.
I would like to support the COVID-19 vaccination programme
I am a business or community venue owner and would like to offer my venue to support the vaccination programme, who should I contact?
Thank you to everyone across our communities for your offers of support for the COVID-19 vaccination programme. It has been wonderful to see local communities pulling together to help the NHS.

If you have already contacted us your offer will be passed to our planning team, along with your contact details, and they will be in touch should they require any more information from you. We are receiving a large number of offers of help and support, and the team will not be able to respond to each offer individually.

If you have a new enquiry please share with our communications team (This email address is being protected from spambots. You need JavaScript enabled to view it.) and we will pass on to the local team for your area. Thanks again for your support.